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Versand und
Lieferung

US version only

OVERVIEW

We provide Worldwide shipping.

Delivery fees:

  • Free shipping inside metropolitan France (excluding islands)
  • Flat 25€* delivery fees for worldwide shipping

VAT and duties not included

Some countries apply customs, duties or VAT on imported products.

You are responsible for any such extra taxes or fees your government applies to get the package delivered.

We will do the best we can to provide the best international shippi,g experience possible, but much of the process is in the control of your country’s officials and mail systems.

RETURN AND REFUND POLICY

30-DAY RETURN POLICY

If you are not satisfied with the product(s) you purchased from autolightsystems.com for any reason, you have 30 calendar days from the date of delivery to request a full refund.

To be eligible for a return, all the following conditions must be met:

  • Returned product(s) must be in the same condition that you received.
  • All accessories originally included with your purchase must be included with your return.
  • All return must be authorized. To authorize the return, please contact our customer service at contact@autolightsystems.com to request a Return Merchandise Authorization (RMA) within 30 days of your delivery date.

Additional terms and conditions:

  • This policy applies only to product(s) you purchase directly from autolightsystems.com
  • Original shipping charges are not refundable. We will deduct the shipping fee from your refund.
  • AutoLight Systems is not responsible for shipping costs associated with the return of the order. You must prepay all shipping charges and you shall take full responsibility of loss or damage to the product while in transit to AutoLight Systems.
  • Refunds will be issued to original method of payment within 8-10 business days of AutoLight Systems’ receipt of product(s). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

DELIVERY ISSUES

If you have the tracking but didn't receive the package, please feel free to contact us in 2 months after the expected delivery date. We would help you to track and find the package. If the request is received 2 months after the expected delivery date, we are sorry but we cannot check with carrier anymore. No refund or replacement would be given by this case.

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